MURALS.NG
This service is offered by Murals Nigeria Interiors, operating under the name and style of Murals.ng (we, our, us). We are a registered company in Nigeria and have our registered office at Plot 1, Banex Mall, Akiogun Road. We specialise in providing bespoke artworks for our clientele.
Please read our terms and conditions (Terms) stated below, as they govern the execution of your project including follow ups and checkins, timeline adjustment (where needed), project scope extension and other details relevant to the successful execution of your project.
By acknowledging this document and making an advance (or full) payment, you agree to the Terms stated below. If you do not agree with the Terms, please do not go ahead to make a payment for any product.
In this document:
The Company provides the following services:
The scope of each engagement shall be outlined in a project proposal or invoice specifying:
Any additional work outside the agreed scope shall attract additional charges and must be approved by the Client in writing.
The Company is responsible for the design of all original artworks and shall provide initial design concepts for Client review. Where the client provides a design, the Company is not responsible for design and shall only upscaling the outlook of the design provided.
Upon payment of the advance (or full) payment as specified in the proposal and/or the invoice, the Client is entitled to up to two (2) rounds of significant design revisions unless otherwise stated. Further revisions will attract additional fees and would be expressly stated in an updated invoice which would subsequently be shared with the Client.
Design approvals must be given in writing either via email, signed document, or official message to the company's official accounts.
Approval of a design means the Client accepts the concept, colors, layout, and structure, and the Company is not liable for any foreseen changes that the Client could have made. The Company can only make corrections to such approved design at an additional fee, to be invoiced to the Client.
The Company accepts a minimum project deposit of 70% to be paid upon commencement of the project, unless otherwise agreed. The balance shall be paid before final delivery or installation.
All deposits and part-payments are non-refundable due to the bespoke nature of artwork.
If full payment is made and the Client requests cancellation, the Company shall deduct all costs for work done, materials purchased, labor, logistics, and administrative overhead. The balance, less all these deductions, shall be expressly communicated and refunded to the Client.
Timelines will be communicated after project confirmation and initial payment. All timelines are calculated depending on several factors including complexity of the design.
In the event of delays caused by late feedback, design approval delays, site unavailability, or weather conditions, the initial timeline will be adjusted and the updated timeline will be communicated to the Client.
Please be aware that the Company is not responsible for any delays caused by force majeure events. This is because these events are referred to as "acts of God" and cannot be controlled by the Company. Examples of these events are hurricanes, earthquakes and other natural disasters.
The Client agrees to:
The Company shall not be responsible for damages caused by:
Any additional repairs or surface preparation required shall be quoted separately.
Copyright and intellectual property rights remain with the Company until full payment is made.
Upon confirmation of full payment, ownership of the artwork devolves to the Client. However, where there are no objections from the Client, the Company retains the right to use images of the artwork for its:
The Company shall provide maintenance guidelines after installation. The Client is advised to adhere to the guidelines to enjoy the maximum benefits of the artwork.
The Company is not liable for damage caused by:
Maintenance services may be provided by the Company upon request and at an additional cost to be evidenced by an invoice.
The Company shall not be liable for any indirect or consequential losses. In the event of liability, the maximum liability shall not exceed the total project sum paid by the Client.
The Company shall treat as confidential all information, designs, photographs, and branding materials provided by the Client. Such information shall not be disclosed to any third party or used for marketing, publicity, or portfolio purposes without the Client's prior written consent. This obligation survives the execution or termination of the project.
Neither party shall be liable for delays or non-performance caused by events beyond its reasonable control, including acts of God, natural disasters, government restrictions, strikes, pandemics, or government restrictions, provided that written notice is given within five (5) days of the event.
This Agreement commences upon execution, and remains valid for the project duration, unless extended by mutual agreement.
Either party may terminate this Agreement with a 7-day written notice, provided that:
Upon termination, the Service Provider shall submit a final invoice within five (5) working days of termination, covering only approved and completed work.
Any sums due to the Client as a result of overpayment, non-performance, or breach shall be deducted from amounts otherwise payable, or refunded where applicable.
This Agreement shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria.
The Parties hereby undertake to use their reasonable endeavours to amicably resolve any dispute, controversy or claim arising from or connected with this Agreement, including one regarding the existence, validity or termination of this Agreement or the consequences of its nullity or relating to any non-contractual or other dispute arising from or connected with this Agreement that may arise between them, in relation to the terms of this Agreement including any question regarding its existence, validity or termination.
If the Parties are unable to resolve the dispute through amicable settlement within three (3) weeks, the dispute shall be referred to Mediation at the Lagos Multi-door Courthouse (LMDCH). The agreement reached between Parties at LMDCH shall be final and binding and each Party shall bear its own costs of participation including its attorney fees in the mediation proceedings, if any.
By engaging the Company, the Client agrees to these Terms and Conditions.