Privacy Policy

Website: Murals.ng · Effective Date: February 10, 2026

Murals.ng respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or engage with our services.

1. Information We Collect

a) Information You Provide

• Name
• Email address
• Phone number
• Project details/briefs
• Location/project site details
• Any additional information you submit via forms, messages, or email

b) Information Collected Automatically

• IP address
• Browser/device type
• Pages visited and time spent
• Referral source
• Cookies and analytics data

c) Information from Third Parties

If you interact with us through social media, ad forms, or partner platforms, we may receive profile/contact details according to their settings and policies.

2. How We Use Your Information

• Respond to inquiries and consultation requests
• Prepare proposals and communicate project updates
• Deliver services and customer support
• Send marketing/newsletters (where permitted)
• Improve website performance and user experience
• Detect, prevent, and address fraud/security issues
• Comply with legal obligations

3. Legal Basis (where applicable)

We process data based on one or more of:

• Your consent
• Performance of a contract/pre-contract steps
• Legitimate business interests
• Legal/regulatory compliance

4. Cookies and Tracking

We use cookies and similar technologies for:

• Website functionality
• Analytics
• Performance and optimization
• Marketing/retargeting (if enabled)

You can control cookies through your browser settings. Disabling some cookies may affect site functionality.

5. Marketing Communications

If you opt in, we may send updates, insights, or offers. You can unsubscribe at any time via the link in our emails or by contacting us directly.

6. Data Sharing

We do not sell your personal data. We may share data with trusted service providers only when needed for business operations (e.g., hosting, analytics, email, payments, CRM, forms), and only under appropriate confidentiality/security arrangements.

We may also disclose information:

• If required by law, regulation, or court order
• To enforce our rights or agreements
• To prevent fraud or protect safety

7. International Data Transfers

If data is processed outside Nigeria, we take reasonable steps to ensure appropriate safeguards are in place.

8. Data Retention

We retain personal information only as long as needed for the purposes described in this Policy, contractual obligations, record-keeping, and legal compliance.

9. Data Security

We use reasonable technical and organizational measures to protect personal data. No internet transmission or storage system is 100% secure, so absolute security cannot be guaranteed.

10. Your Rights

Depending on applicable law, you may have rights to:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Object to or restrict processing
• Withdraw consent (where processing is consent-based)
• Request data portability (where applicable)

To exercise your rights, contact us at marketing@murals.ng.

11. Children's Privacy

Our website is not intended for children under 13 (or other age required by local law), and we do not knowingly collect personal data from children without appropriate consent.

12. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Review their policies separately.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the revised effective date.

14. Contact Us

If you have any questions about this Privacy Policy or your data, contact:

Murals.ng
Email: marketing@murals.ng
Address: Suite V3L01, Banex Mall, Plot 1 Akiogun Rd, Lekki–Epe Expy, Oniru, Lagos 106104, Lagos